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call centers

SPEECH INTEL AI – Automated quality manager for call centers

The word Artificial Intelligence is now redefining our life and work with innovation and infinite possibilities. Every business is based on the demand for consumers. Customer voice support is a crucial aspect for the growth of any business since effective communication with customers to understand their needs is the key to success. Customer voice support is a concept that describes how a company takes control of how it interacts with its customers. A successful call center requires a 360-degree view of customers, with integrated, up-to-date data on customer accounts.

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