The Insurance Claims Management Company is the world’s premier provider of risk and claims management services. They process large volume of insurance claims across various industries. Due to volatility in incoming claim volume, they faced a challenge of staffing for transcription volume to meet claim processing turnaround times. Effectively managing the large volume of insurance claims in diverse fields and Keeping up with fluctuating claims demand is a crucial aspect, the insurance claims processing go higher during natural calamity and the claims will be...

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