Text Analytics

High quality data is essential, but if you don’t have the ability to analyze and quantify it, it might as well be unused space on your servers. Know your data and empower your company to become smarter, more customer-friendly, and prevent costly mistakes.

Always Listening

Able to monitor support chat, email, forums, and social media posts, our breakthrough technology allows for continuous analysis of customer chatter for better end user results.

AI-Powered Insights

Speech Analytics

Most modern companies don’t have a problem with a lack of data - they have issues turning that information into actionable insights.

With e24 Technologies, our AI-based speech analysis technology allows your organization to analyze each important data point, review target keywords, and improve overall experience based on customer sentiment and emotion.