The characteristics of a difficult audio file includes: background noise, many speakers who talk on top of each other, lots of jargon, and/or strong accents. If you have more than one of these present in your audio, it is pretty much guaranteed to be difficult audio. Difficult audio file can be transcribed, but it takes double the effort and time to transcribe them. In-case if we can't handle the audio quality we will notify you and refund your order.

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When you request time stamp / time code service on you transcript, we will insert visible timestamps in your transcript at the beginning of the audio and approximately every 2 minutes thereafter.

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Any order more than 3 hours of audio/video is considered as bulk order. The delivery of transcripts for bulk orders will be longer than the regular order. Please Contact us for making a bulk order.

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We provide the following types of transcription service:

• Medical Transcription
• Media Transcription
• Podcast Transcription
• Business & Financial Transcription
• Conference Call Transcription
• Legal Transcription
• Court Proceeding Transcription
• Audio/Video Transcription
• Technical Transcription
• Educational Transcription

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We currently accept mp3, .mp4, .wav, .avi, .wmv, .mov, .mpeg, .mpg and .rm

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Yes. Our standard policy is that all commercial breaks, music etc from the audio will not be transcribed.

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All transcription work is carried out by intelligent human resource and NOT by automated transcription software.

We follow the 3 Step Quality Process in Transcription
1. Your work will be done by our experienced Transcribers, who have acquired commendable skills in hearing accents of various nationalities and converting them into documents. The Transcriber will be supported by online dictionaries and Web search engines to find relevant technical words.
2. The transcripts will be edited by our editor who has excellent English skills added to the transcription skills.
3. The document will be reviewed by a third level QC before the transcript is delivery.

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Any business or consumer who wants to convert their audio/video into text can avail our cost effective quality driven transcription service.

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You do not need an account to order or receive transcripts. However if you have an account, it allows you to check on your order status and view your old transcripts.

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Yes it is. We price on the length of the audio/video file we receive - NOT the amount of time it takes to complete the transcript.

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We accept Credit Cards and PayPal payments.Payments are deducted immediately after your online purchase.

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We operate 24 hours from Monday to Friday, PST

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We deliver our transcript in one of the many formats, TXT, HTML, DOC, PDF or RTF. By default the transcripts will be delivered in DOC format unless specified to us (via email)

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The transcripts will be emailed to your email address. If you have an account with us you can also login to view and download your transcripts under "My Transcripts" section.

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Even if your audio file meets our minimum quality standards, audio file with heavy accents, background noise, and/or highly obscure or technical content may take longer to transcribe and edit, to avoid this please take a look our tips Tips for Quailty Group Discussion / Focus Group Recording

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Yes, we can sign Non Disclosure Agreement or Legal Contract before we start transcribing your file. Please Contact us for more details.

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